Terms & Conditions

Updated August 1, 2017


Big Sur Road Trip Audio Guide CD + Map orders

When you place an order with us, you will receive an email acknowledging that we received your order. You will then receive a separate email stating that your order has been confirmed and your CD is being prepared for delivery.

We will ship your order via USPS First Class within 24 hours of receiving your payment via PayPal or Stripe. Estimated delivery time within the US is 3-5 business days. International orders may take up to two weeks to arrive, depending on location. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Exchanges will be made for defective CDs. If you receive a defective CD, please let us know by email (contact@bigsurroadtrip.com) and we will mail you a replacement.


Big Sur Road Trip Audio Guide digital download orders

When you place an order for the digital version of the Big Sur Road Trip Audio Guide, you will receive an email acknowledging that we received your order, along with the MP3 and PDF files for downloading. The digital version is not refundable or exchangeable. If you have technical problems, please email us at contact@bigsurroadtrip.com


Release of Liability Policy

You are taking this drive completely at your own risk. By purchasing the Big Sur Road Trip Audio Guide, it is understood that you and your entire party will not hold liable Big Sur Road Trip LLC for any personal loss or theft of personal property, injuries including death and permanent disabilities, illnesses, loss of property, or the actions of others you may experience while on the trip. You also understand that taking this trip may expose you to risk of accident or illness, including the risk of weather, abnormal illness, food poisoning, injury to your person or equipment by either humans, wildlife, terrain, or conveyances such as autos, buses, trains, airplanes, boats, and other vehicles, and that timely, qualified, quality medical treatment may not be available. In consideration of the above, you will release from liability and hold harmless, Big Sur Road Trip LLC, its employees, owners, agents and subsidiaries from all and any claims, responsibilities, actions, debts and demands of any kind which now hold or which may arise in the future in connection with a Guide produced by Big Sur Road Trip, its employees, owners, agents and subsidiaries. You understand that this Release and Assumption of Risk also extends to and includes your heirs, estate, all your family members, friends and any minors who accompany you. You further understand that the actual itinerary on your tour may vary somewhat due to events beyond our control, such as construction, weather, political acts, mechanical failures, actions of merchants/vendors, attraction/restaurant closures. You will not hold Big Sur Road Trip LLC responsible for any changes, if there are any, additions or deletions from your tour.



The Big Sur Road Trip Audio Guide (CD and digital version) is protected under copyright law and are not to be duplicated in any form.


Website access and prohibitions

Access to www.bigsurroadtrip.sarkanystudio.com is permitted on a temporary basis, and we reserve the right to withdraw or amend services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

You must not misuse this website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Big Sur Road Trip LLC will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.